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Return Protections

1. 45-Day Easy Returns

You can return any product within 45 days of delivery — no questions asked. We want you to shop with complete confidence and peace of mind.

2. 2-Year Replacement Warranty

All eligible products come with a 2-year warranty covering partial or full-unit replacement for manufacturing defects or functional issues. Warranty claims can be initiated through our support team.

3. Free Returns on All Items

We offer free returns on all products — no return fees, no deductions. Just send it back within the return window, and we’ll take care of the rest.

4. Fast Refund & Exchange Processing

Refunds or exchanges are processed within 48 hours after we receive and verify the returned items.

5. Return Guidelines

To ensure a smooth return process, items should be returned in clean, unused condition along with their original packaging and included accessories.

6. Return & Exchange Request Process

To request a return or exchange, simply contact our support team or visit our Return Center for assistance and instructions.

7. Customer-Paid Return Shipping

Return shipping costs are the responsibility of the customer. Instructions and the return address will be provided at the time of return.

8. Non-Returnable Custom Products

Custom-made or OEM products are not eligible for return or exchange unless a verified defect or deviation from the approved sample is confirmed.

9. Damaged or Defective Deliveries

If your item arrives damaged or defective, notify us within 3 days of delivery. After verification, we’ll arrange a prompt replacement or full refund.

10. No Deductions or Hidden Fees

We do not charge restocking fees or apply hidden deductions. The full paid amount will be refunded once the returned item is accepted.

11. Exchange Available Within 45 Days

If you prefer an exchange instead of a refund, eligible items can be exchanged within the 45-day return window.

12. Dedicated Customer Support

Our responsive support team is available via email, chat, or phone to assist with returns, exchanges, and warranty-related concerns.